Can a distributor add value to its logistic services ? Kappa Data certainly can ! We differentiate ourselves from the market with our flexible attitude and problem solving mentality. Aside from our standard logistic services such as swift delivery, adequate stock and a specialized licensing desk, we offer several additional and specialized services. These services can be tailored to your needs upon request. For example – you need a drop shipment or you don’t have the space to hold stock – Kappa Data can fix it. We take care of the specific logistics around RMA and demo equipment as well.
In combination with our technical services, we provide our customers with the Kappa Data Firewall Care Program for Barracuda NG Firewalls on the Kappa Data Managed Service Platform. This service guarantees you that in case your Barracuda NG Firewall breaks down and you alert Kappa Data before 2 pm, we make sure that your new firewall with its most recent configuration arrives the day after the breakdown at your location or customer address. You will only need to plug in the necessary cables and off you go!
Last but not least Kappa Data offers you the possibility to pick up your products yourself at our warehouse. This is a very interesting option for those resellers located in the Ghent area.