{"id":2695,"date":"2020-12-02T08:48:51","date_gmt":"2020-12-02T08:48:51","guid":{"rendered":"https:\/\/www.kappadata.be\/?page_id=2695"},"modified":"2024-10-03T18:16:07","modified_gmt":"2024-10-03T16:16:07","slug":"support","status":"publish","type":"page","link":"https:\/\/www.kappadata.be\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row css_animation=\u00a0\u00bb\u00a0\u00bb row_type=\u00a0\u00bbrow\u00a0\u00bb use_row_as_full_screen_section=\u00a0\u00bbno\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb angled_section=\u00a0\u00bbno\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb background_image_as_pattern=\u00a0\u00bbwithout_pattern\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1672664836975{background-image: url(https:\/\/www.kappadata.be\/wp-content\/uploads\/2022\/11\/Fotos-banners-overlay-12.jpg?id=13269) !important;}\u00a0\u00bb z_index=\u00a0\u00bb\u00a0\u00bb][vc_column][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb5% 10% 10% 10%\u00a0\u00bb][vc_column_text]<\/p>\n

Support<\/h1>\n

[\/vc_column_text][vc_column_text]Vous avez des questions sur nos produits et services ou vous avez besoin de notre aide ? Sur cette page, vous d\u00e9couvrirez comment nous venons en aide \u00e0 votre entreprise.<\/span>[\/vc_column_text][vc_empty_space height=\u00a0\u00bb80px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=\u00a0\u00bb\u00a0\u00bb row_type=\u00a0\u00bbrow\u00a0\u00bb use_row_as_full_screen_section=\u00a0\u00bbno\u00a0\u00bb type=\u00a0\u00bbgrid\u00a0\u00bb angled_section=\u00a0\u00bbno\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb background_image_as_pattern=\u00a0\u00bbwithout_pattern\u00a0\u00bb z_index=\u00a0\u00bb\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb padding_top=\u00a0\u00bb20″][vc_column offset=\u00a0\u00bbvc_hidden-sm\u00a0\u00bb][vc_row_inner row_type=\u00a0\u00bbrow\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb css_animation=\u00a0\u00bb\u00a0\u00bb padding_bottom=\u00a0\u00bb30″][vc_column_inner width=\u00a0\u00bb1\/3″ css=\u00a0\u00bb.vc_custom_1594910811095{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ custom_class=\u00a0\u00bbcard\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"Question\"Question<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Demande de d\u00e9monstration<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous souhaitez tester un de nos produits ? Remplissez le formulaire sur cette page. Nous vous enverrons une unit\u00e9 de d\u00e9monstration ou vous recontacterons par la suite.[\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb46px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=\u00a0\u00bb120px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″ css=\u00a0\u00bb.vc_custom_1614116301624{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ custom_class=\u00a0\u00bbcard\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"Icon\"Icon<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Wi-Fi Survey Request<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Besoin d’un devis ou d’une offre pour nos services \u00ab\u00a0Site Survey\u00a0\u00bb ? C’est possible en un rien de temps ![\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb28px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=\u00a0\u00bb120px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/3″ css=\u00a0\u00bb.vc_custom_1602843932771{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb custom_class=\u00a0\u00bbcard\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ item_padding=\u00a0\u00bb20px\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"Help\"Help<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Support request<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous avez une question \u00ab support \u00bb concernant l’un de nos produits ? Vous pouvez nous contacter ou contacter le vendeur. Vous trouverez ici de plus amples informations sur les diff\u00e9rentes options.[\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb46px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=\u00a0\u00bb120px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00a0\u00bb\u00a0\u00bb row_type=\u00a0\u00bbrow\u00a0\u00bb use_row_as_full_screen_section=\u00a0\u00bbno\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb angled_section=\u00a0\u00bbno\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb background_image_as_pattern=\u00a0\u00bbwithout_pattern\u00a0\u00bb][vc_column][vc_empty_space height=\u00a0\u00bb75px\u00a0\u00bb][\/vc_column][\/vc_row][vc_row css_animation=\u00a0\u00bb\u00a0\u00bb row_type=\u00a0\u00bbrow\u00a0\u00bb use_row_as_full_screen_section=\u00a0\u00bbno\u00a0\u00bb type=\u00a0\u00bbgrid\u00a0\u00bb angled_section=\u00a0\u00bbno\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb background_image_as_pattern=\u00a0\u00bbwithout_pattern\u00a0\u00bb z_index=\u00a0\u00bb\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb padding_top=\u00a0\u00bb20″][vc_column offset=\u00a0\u00bbvc_hidden-sm\u00a0\u00bb][vc_row_inner row_type=\u00a0\u00bbrow\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb css_animation=\u00a0\u00bb\u00a0\u00bb padding_bottom=\u00a0\u00bb30″][vc_column_inner width=\u00a0\u00bb1\/4″ css=\u00a0\u00bb.vc_custom_1594910811095{margin-top: -100px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb120px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4″ css=\u00a0\u00bb.vc_custom_1614116301624{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ custom_class=\u00a0\u00bbcard\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"List\"List<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Demande de RMA<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous souhaitez pouvoir renvoyer facilement des produits d\u00e9fectueux pour les remplacer ou les faire r\u00e9parer ? Dans ce cas, signez une RMA aupr\u00e8s de Kappa Data ![\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb28px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][vc_empty_space height=\u00a0\u00bb120px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4″ css=\u00a0\u00bb.vc_custom_1594910801957{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder background_color=\u00a0\u00bb#f6f6f6″ number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb custom_class=\u00a0\u00bbcard\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"FAQ\"FAQ<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Questions<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous avez des questions sur nos services ? Sur notre page FAQ, vous trouverez les r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es.[\/vc_column_text]Lire plus<\/a>[\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/4″ css=\u00a0\u00bb.vc_custom_1602843932771{margin-top: -100px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb120px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\u00a0\u00bb\u00a0\u00bb row_type=\u00a0\u00bbrow\u00a0\u00bb use_row_as_full_screen_section=\u00a0\u00bbno\u00a0\u00bb type=\u00a0\u00bbgrid\u00a0\u00bb angled_section=\u00a0\u00bbno\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb background_image_as_pattern=\u00a0\u00bbwithout_pattern\u00a0\u00bb z_index=\u00a0\u00bb\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb padding_top=\u00a0\u00bb20″][vc_column offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-xs\u00a0\u00bb][vc_row_inner row_type=\u00a0\u00bbrow\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb css_animation=\u00a0\u00bb\u00a0\u00bb padding_bottom=\u00a0\u00bb30″][vc_column_inner width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1594910811095{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ custom_class=\u00a0\u00bbcard\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"Question\"Question<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Demande de d\u00e9monstration<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous souhaitez tester un de nos produits ? Remplissez le formulaire sur cette page. Nous vous enverrons une unit\u00e9 de d\u00e9monstration ou vous recontacterons par la suite.[\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb46px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1602843932771{margin-top: -100px !important;}\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb custom_class=\u00a0\u00bbcard\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ item_padding=\u00a0\u00bb20px\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"Help\"Help<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Support request<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous avez une question \u00ab support \u00bb concernant l’un de nos produits ? Vous pouvez nous contacter ou contacter le vendeur. Vous trouverez ici de plus amples informations sur les diff\u00e9rentes options.[\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb46px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=\u00a0\u00bb60px\u00a0\u00bb][vc_row_inner row_type=\u00a0\u00bbrow\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb css_animation=\u00a0\u00bb\u00a0\u00bb padding_bottom=\u00a0\u00bb30″ padding_top=\u00a0\u00bb30″][vc_column_inner width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1594910811095{margin-top: -100px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb100px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#f6f6f6″ custom_class=\u00a0\u00bbcard\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"List\"List<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Demande de RMA<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous souhaitez pouvoir renvoyer facilement des produits d\u00e9fectueux pour les remplacer ou les faire r\u00e9parer ? Dans ce cas, signez une RMA aupr\u00e8s de Kappa Data ![\/vc_column_text]Lire plus<\/a>[vc_empty_space height=\u00a0\u00bb28px\u00a0\u00bb][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1602843932771{margin-top: -100px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb100px\u00a0\u00bb el_class=\u00a0\u00bbonlyphone\u00a0\u00bb][qode_elements_holder background_color=\u00a0\u00bb#f6f6f6″ number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb custom_class=\u00a0\u00bbcard\u00a0\u00bb][qode_elements_holder_item vertical_alignment=\u00a0\u00bbtop\u00a0\u00bb horizontal_alignment=\u00a0\u00bbcenter\u00a0\u00bb advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb20px\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb]

\"FAQ\"FAQ<\/a><\/div><\/div>[vc_empty_space height=\u00a0\u00bb20px\u00a0\u00bb][vc_column_text]<\/p>\n

Questions<\/a><\/h3>\n

[\/vc_column_text][vc_column_text]Vous avez des questions sur nos services ? Sur notre page FAQ, vous trouverez les r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es.[\/vc_column_text]Lire plus<\/a>[\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=\u00a0\u00bb\u00a0\u00bb row_type=\u00a0\u00bbrow\u00a0\u00bb use_row_as_full_screen_section=\u00a0\u00bbno\u00a0\u00bb type=\u00a0\u00bbfull_width\u00a0\u00bb angled_section=\u00a0\u00bbno\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb background_image_as_pattern=\u00a0\u00bbwithout_pattern\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1672664836975{background-image: url(https:\/\/www.kappadata.be\/wp-content\/uploads\/2022\/11\/Fotos-banners-overlay-12.jpg?id=13269) !important;}\u00a0\u00bb z_index=\u00a0\u00bb\u00a0\u00bb][vc_column][qode_elements_holder number_of_columns=\u00a0\u00bbone_column\u00a0\u00bb][qode_elements_holder_item advanced_animations=\u00a0\u00bbno\u00a0\u00bb item_padding=\u00a0\u00bb5% 10% 10% 10%\u00a0\u00bb][vc_column_text] Support [\/vc_column_text][vc_column_text]Vous avez des questions sur nos produits et services ou vous avez besoin de notre aide ? 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