1

I want to subscribe for an event/training.  Where do I subscribe ?

Please go to our Kappa Data Connect section of our website and send us your request by clicking on “Training & Events request” or click on the following link



2

Can I test the products Kappa Data is distributing ?

An extensive demo-program is a part of our added value. We would be delighted to help you in your request. Please go to our Kappa Data Connect section of our website and send us your request by clicking on “Demo request” or click on the following link



3

I have an RMA request.  What do I do ?

Please go to our Kappa Data Connect section of our website and follow the right procedure by clicking on “RMA request” or click on the following link



4

Where can I find the General Sales Conditions ?

The General Sales conditions can be found by clicking on the following link.



5

What are the administration and transportation costs at Kappa Data ?

Kappa Data is charging 18 € of transport costs for all Hardware shipments within the Benelux.

In case the global order amount is lower than 150 € we will also charge a handling fee of 5 €.



6

I don’t speak Dutch.  Is that a problem ?

No, not at all. All of our team members are capable of answering your questions in Dutch, French and English.



7

What about lead time of deliveries?  Whom do I call/mail ?

Delivery time is more than crucial in today’s economy. Kappa Data’s admin team is happy to answer your questions by phone (chose the admin team number) or by mail at order@kappadata.be



8

How do I stay up to date of the latest Kappa Data evolutions or the evolution of the product portfolio ?

We have a very active LinkedIn community where we actively inform our LinkedIn group members on all kind of different topics. We invite you to become a member of our groups.



9

Can I get real time pricing ?

Yes, you can. Simply call our sales department at +32 (0)9 243.42.10 for Belgium and Luxembourg or +31 (0) 70 415 60 90 for the Netherlands. You can also reach out for them at sales@kappadata.be and sales@kappadata.nl.



10

Am I able to order throughout a webshop ?

We are actively working to get ourselves a new and up to date webshop. Stay tuned for more news on this topic.



11

Is Kappa Data privately owned ?

Yes, the founders of Kappa Data are still managing the company since they started the company in 1998.



12

What’s the VAT number of Kappa Data BVBA ?

Our VAT number is BE 0463.715.428



13

What’s the VAT number of Kappa Data BVBA ?

Our VAT number is BE 0463.715.428



14

How do I proceed to order the first time at Kappa Data ?

This is very easy, just send your order to sales@kappadata.be if your company is based in Belgium or in Luxembourg. For the Netherlands, please send your order to sales@kappadata.nl.

Our sales team makes sure that your order will be treated asap.




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